Profile Information

Totally Rawesome

Totally Rawesome is the brain child of Jennifer and Jason, a pair of health minded individuals from the Gold Coast, Australia.

Their journey into discovering the many benefits of turmeric began ... View more

Totally Rawesome is the brain child of Jennifer and Jason, a pair of health minded individuals from the Gold Coast, Australia.

Their journey into discovering the many benefits of turmeric began when their Golden Retriever Neylah began having hip and arthritic problems. The vet advised steroids and other pharmaceuticals, but Jason and Jennifer knew that there had to be a natural, therapeutic remedy for their beautiful family dog.

​That’s when they discovered turmeric. In their research, Jason and Jennifer found that turmeric has many heath advantages for both animals and people, so they set about finding a way to achieve maximum absorption of the spice.

Not only that, but Jennifer and Jason offer a wide variety of wellness products. They had a passion to open a comprehensive wellness shop with a range of chemical free products, and they’re setting out to achieve their dreams.

Ever since, they’ve been on a journey of new foods and new methods of healing, hoping to bring the benefits of turmeric paste, organic body products and natural bath fun to as many people as they can.

The body needs to be cared for with natural ingredients not just on the inside, but on the outside too, which is why Jennifer and Jason offer a range of organic, natural, chemical free products and health foods.

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Totally Rawesome

Return Policy

EXCHANGES AND RETURNS

Any items that arrive broken or faulty will be replaced if we are notified within 7 days of receipt. For items that arrive broken or damaged, please email us a photograph within 7 days at and the item will be promptly replaced.

If you are unhappy with any of your purchases you may return them within 7 days of receipt for a full credit valid for 30 days.

Please note that for hygiene reasons we cannot accept any returns on personal care and intimate products.


ITEMS BOUGHT ON SALE
Items purchased on sale are not able to be returned for a refund or exchange.

Shipping Policy

SHIPPING
FREE Shipping for all orders $150 and over within Australia. If your order is under $150, we charge a flat rate of $9.95 within Australia.

(NB: EXPRESS packages over 9kg will be charged extra postage costs.)

DELIVERY
We provide same-day dispatch on all orders placed before 10am each weekday. We use Australia Post which takes approximately two to four days to deliver to Sydney, Melbourne & Brisbane, a little longer to South Australia and up to seven working days to Western Australia.

Please note same day dispatch does not apply to weekend orders as well as peak holiday season with Australia Post. Orders may be delayed by up to 48 hours during these periods.

EXPRESS POST​
We also offer an Express Post option at our check-out, which includes Saturday delivery to Brisbane and next business day to other states. Please note that selecting this Express Post option does not guarantee next day delivery. While we will send it using the Startrack Express service. We can not refund the postage cost to you if Startrack do not deliver the next day.

Packages to WA that are particularly heavy - over 2kg - will incur an additional charge for Express Shipping.

TRACKING
Once your order is dispatched you will receive an email with your tracking number. To track your order, simple enter this number into the Australia Post tracking website. This link is also in the email.

AUTHORITY TO LEAVE
Australia Post will require you to sign for your Totally Rawesome Health packages by default. However if you would prefer to have your package left in a safe place such as your doorstep or letterbox, you can select the ATL (Authority To Leave) option at checkout. You can also provide delivery instructions which will be included on your package.

Any packages marked ATL can not be replaced if they go missing, so this option is at your own risk.

Yes! We can deliver to you.

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